Australian region
Sub-processors
Last updated 23 October 2026.
Nuamedia (NuaMedia Solutions Pty Limited) uses these companies to provide Camlin Connect to customers in our Australian region (camlinconnect.com.au). Each processes customer personal data only to provide its service to us, under a written contract with data-protection terms.
We don't use customer data to train AI models, and the AI providers below don't train on what we send them under their business API terms, except where a row says otherwise.
Infrastructure
Amazon Web Services, Inc.
Hosting, databases, storage, sign-in (Amazon Cognito), email delivery, content delivery, logs and monitoring, including our voice service, Camlin Create and picture-to-3D on our GPU servers.
Where: Australia (Sydney)
MongoDB, Inc. (MongoDB Atlas)
Database for Camlin Server data and analytics.
Where: Australia (Atlas on AWS Sydney)
AI and speech
OpenAI, L.L.C.
AI models that generate replies and content; the default model for Camlin Create.
Where: United States
Anthropic, PBC
AI models that generate replies and content; Camlin Create when a Claude model is chosen.
Where: United States
X.AI Corp. (xAI)
AI models that generate replies and content; Camlin Create when a Grok model is chosen.
Where: United States
Google LLC
Speech recognition on phone calls (Google Cloud Speech-to-Text); sign-in with Google, if a user chooses it; Gemini models, only if a customer selects them.
Where: Google's own processing, which can be outside Australia
Microsoft Corporation (Azure AI Speech)
Stock voices: turns the text an avatar or phone assistant speaks into audio.
Where: Singapore (Azure Southeast Asia)
Deepgram, Inc.
Backup speech recognition on our Australian speech service, only when that backup is selected; it isn't the default. Deepgram may use the audio it receives to improve its models.
Where: United States
Communications, payments and support
Twilio Inc.
Phone numbers, calls and text messages.
Where: Twilio's own processing, which can be outside Australia
Stripe, Inc.
Payments, invoices and subscriptions. Stripe receives billing contacts and card details directly.
Where: Stripe's own processing
Slack Technologies, LLC
For Team meetings that include a Slack seat, meeting questions are posted to Nuamedia's own Slack workspace.
Where: Slack's own processing
Services you connect, and changes to this list
Services a customer chooses to connect itself, such as its own Google Calendar, CRM, Slack workspace or email, are not our sub-processors. Data goes to them under the customer's own agreement with that service.
We post any new or replacement sub-processor on this page at least 30 days before it starts processing customer personal data. A customer may object on reasonable data-protection grounds within those 30 days, as its data processing addendum sets out.
Read our privacy policy, or email contact@nuamedia.com.au with any question about this list.