Privacy policy

Camlin Connect is a platform of Nuamedia, ABN 57 153 868 949 (“we”, “us”). You can contact us about anything in this policy at contact@nuamedia.com.au.

This policy covers the public Camlin Connect website at www.camlinconnect.com.au — the pages you can read without an account, the account-request, purchase-enquiry and contact forms, and the hand-off to the platform’s sign-in service. It does not cover the Camlin Connect platform behind sign-in, or websites our customers publish on the platform, which are governed by the applicable customer agreement and the customer’s own policies.

• Account request: name, email, company and what you want to build — recorded in our access-review queue so a person can approve your account and we can respond.
• Purchase enquiry: name, work email, organisation and the tier you selected — recorded so we can respond commercially. We do not collect card or payment details on this site.
• Contact form: name, email, company and your message — delivered to Nuamedia so we can respond.

We use this information to respond to you and for no other purpose. It is handled by Nuamedia directly and is not sold or shared with third parties, other than the service providers who host our infrastructure (Amazon Web Services, Sydney region).

When you sign in, you are redirected to the platform’s login service (Amazon Cognito, hosted in the AWS Sydney region), which authenticates you — with an email and password, or through Google if your organisation uses it — and returns you to the platform. The login service handles your credentials; this website never sees your password. Sign-in state is held by the login service and the platform, not by pages on this site.

Our infrastructure records standard request logs — IP address, requested page, browser user agent, response status and timing — retained for up to 90 days for security and reliability. We use these logs to operate and protect the service, including investigating misuse.

This site sets no analytics or advertising cookies. The only cookies involved in using it are those the sign-in service and the authenticated platform set for their own operation.

• Processing and storage occur in Australia (AWS Sydney region).
• We disclose personal information only: to our hosting providers as above; where you have asked us to; or where required by law.
• We do not disclose personal information to overseas recipients in the ordinary operation of this site.

You may request access to or correction of the personal information we hold about you, or make a privacy complaint, by emailing contact@nuamedia.com.au. We will respond within a reasonable period. If you are unsatisfied with our response you may complain to the Office of the Australian Information Commissioner (oaic.gov.au).

We will post any changes to this policy on this page with a new version number and effective date.

See also our terms of use.